Exame (@exame) posted a photo on Twitter

Retweeted Exame (@exame): Zappos explica por que a maioria dos call centers não dá certo no Brasil > https://t.co/zKkcE40dn9 https://t.co/at9gdJ872K
via jfrancisco.eti.br http://twitter.com/exame/status/711201243402792960/photo/1?utm_source=fb&utm_medium=fb&utm_campaign=jfranciscos4&utm_content=711201345441828864